Data Handling Supplement
LogicMonitor Legal
- Terms of Service
- Compliance
- Privacy
- ESG
LogicMonitor Business Operations
LogicMonitor’s business operations are performed out of the following locations:
Entity |
Services |
Location |
| LogicMonitor, Inc. | Software Development Product Operations Customer Support Professional Services |
Santa Barbara CA Austin TX Boston MA New York City NY |
| LogicMonitor UK Limited | Customer Support Professional Services |
London UK |
| LogicMonitor Australia Pty. Ltd. | Professional Services | Sydney AU |
| LogicMonitor Asia Pacific Pte. Ltd. | Customer Support | Singapore |
| LogicMonitor India LLP | Software Development Customer Support |
Pune IN |
| Unomaly AB | Software Development | Stockholm SE |
Service Centers
LogicMonitor operates our service platform out of the following locations. Each customer may select their preferred Service Center upon initiation of service:
Service Center |
Location(s) |
Data Residency |
| US / West | Boardman OR | United States |
| US / East | Ashburn VA | United States |
| EMEA / West | London | England |
| EU / West | Dublin IE | Ireland |
| APAC / South East | Sydney | Australia |
| EMEA / West (Legacy)* | Slough UK | United Kingdom |
*Indicates that a legacy Service Center(s) may not be eligible for new customers.
Data Subprocessors
The following data subprocessors provide ancillary services that support the LogicMonitor platform:
Data Subprocessor |
Services |
Data Residency |
| Amazon Web Services https://aws.amazon.com/ |
Hosted Compute | United States Ireland |
| Twilio https://www.twilio.com/ |
SMS/Voice Notification | United States |
| Authy https://www.authy.com/ |
Multi-factor Authentication | United States |
| Zendesk https://www.zendesk.com/ |
Customer Support Ticketing | United States |
| Pendo https://www.pendo.io/ |
Product Usage Analytics | United States |
| Snowflake https://www.snowflake.com/ |
Data Warehousing | United States |
| Salesforce https://www.salesforce.com/ |
Customer Relationship Management | United States |
| Zuora https://www.zuora.com/ |
Payment Processing | United States |
| Gainsight https://www.gainsight.com/ |
Customer Communications | United States |
| Securonix https://www.securonix.com/ |
Security Support Services | United States |